For sportsbooksfrom €499 / month

Know what broke
while it still matters.

A broken bet doesn't file a ticket: the player just leaves. PlayPatrol bets on your sportsbook like a real player, around the clock, and alerts you while the match is still on.

You decide how often we bet.

REC ·  YOUR SPORTSBOOK · LIVE
DE · UK · PL · BR
Any platform
Vendor stack or in-house: the patrol bets on your book as it is.
Alerts + digest
A ping while the event is live, and the digest the morning after.
1 test account
All we need from you: nothing to install, never real money staked.
Every finding on video
A timestamped recording of what the bettor saw, proof in hand.

When your book breaks,
it breaks mid-match.

Thousands of bets, every day, in every country you operate in. No team can watch them all, and what gets through costs you three ways.

REVENUE

A failed bet never comes back

The match ends, the moment is gone: that bet will never be placed. Players try once, then bet somewhere else. You see the damage weeks later, as a dip nobody can explain.

– handle × match minutes × geos
LICENCE

Your licence is on the line

Every market sets its own rules: which bets you may offer, with what limits and checks. Regulators watch this during big events. When something forbidden goes live in one country, they don't ask which vendor pushed it. They ask you.

the fine + the licence: yours
BLAME

The player blames you

Platform, odds feed, streams, payments: most of your book is other companies' work. When one of them fails, the player doesn't see them. He sees your brand. And without your own evidence, every incident turns into a debate.

their component · your name

None of your safety nets places a bet.

Platform monitoring, the trading desk, the support inbox: some failures get past all three. Here's one example.

Before kick-off

A vendor releases an approved update. From that moment some bets, only some, fail on submit. Every dashboard stays green.

Bets lost: a few, unnoticed.
Minute 23

A bettor builds a bet and taps place. Nothing. They rebuild it, but the odds have moved and the moment has passed.

Bets lost: dozens, mid-match.
Full time

Trading sees odds and liability: both look fine. The complaints contradict each other, with no market, device or time in common. The bug settles in.

Bets lost: a full matchday's worth, and counting.
Before the next matchday

PlayPatrol builds a bet every ~9 minutes, around the clock, and provides proof on the first failed build. The rule is named, with a recording, before the next matchday.

Bets lost: none of this.

Everything you get comes with proof.

An alert when it happens, the proof behind it, and a summary every morning.

app.playpatrol.com
The alert

The moment a run fails, you know: e-mail, Slack, Teams and more. With the scope: one market, one country, or everything. So you can act before the tickets come.

The proof

One link with the whole story: video of the failed bet, the exact setup, the network trace, the root cause. Send it to your team, your vendor, or a regulator. Nothing to reproduce.

video · setup · trace · root cause
The digest

Every morning, one summary of all runs: what broke, where, and what keeps coming back, so a one-time glitch and a growing problem never look the same.

every morning · all runs
Real result · recorded runSee a real-life example here

Start patrolling before the next big match night.

Right now, somewhere on your book, a bet may be failing. PlayPatrol finds it, with the video to prove it.

01
Tell us where to look
Your catalogue, brands and markets. Two minutes.
02
The patrol starts
No SDK or API needed to start.
03
Your first report
From the very first run, video evidence included.
Built by createIT: two decades of software, a decade of iGaming.About createIT