For casino operatorsfrom €499 / month

Which of your games
are broken right now?

Your dashboard says healthy. Your revenue says otherwise. PlayPatrol catches player-facing failures before they cost GGR or trigger complaints.

You decide how often we look.

REC ·  YOUR CASINO · LIVE
BR · DE · UK · CA · +37
Any provider
Games from any studio join the patrol as they are, no scripting needed.
Digest + alerts
What broke overnight, every morning, and a ping the moment it happens.
1 test account
All we need from you: nothing to install, never real money at play.
Every finding on video
A timestamped recording of what the player saw, ready to forward.

You don't build the games,
but still own the consequences.

Thousands of titles, markets and provider releases create a control gap no team can close manually. When something fails, the cost stays with you, three ways.

Revenue

From a slow spin to a dead game

A game doesn't have to be down to cost you. Spins that drag, loaders that stall, bonuses that won't fire: players walk long before anything counts as an outage, and the loss never shows up as an incident.

− GGR share × days × geos
Licence

Your licence is on the line

Compliant at launch isn't compliant forever: configs change between audits. And when a third-party game breaks compliance, the regulator reaches for the licence it knows: yours. Operators have paid the fines for their providers' faults.

the fine + the licence: yours
Reputation

The player blames you

When a game breaks, the player doesn't complain to the studio: they blame your brand, in chat and in reviews. And proving whose fault it actually was takes days you don't have.

tickets ↑ · revenue ↓

Reports look good. Players struggle.

PlayPatrol shows you what players actually experience, not what dashboards suggest.

Your reports say
System status: healthy
No anomalies detected
All tests passed
Release approved for production
Looks correct
Players experience
Game loads slowly
Visual glitches appear
Bonuses fail to trigger
Sessions freeze mid-play
Revenue is lost

None of your safety nets plays the game.

Provider QA, uptime monitoring and the support inbox all miss the same thing. See the blind spot already inside your system.

Day 1

A provider releases a QA-approved update. In one market, the game suddenly loads twice as slow. Your monitoring shows nothing.

Players lost: a few dozen, unnoticed.
Days 1–6

Players wait, get frustrated and leave. Some complain, but without the geo, device or exact steps, your team cannot reproduce it.

Players lost: hundreds, and climbing.
Day 7

Someone on your team finally opens the game from the affected market, and feels the lag. It has been losing players there for a week.

Players lost: a week's worth, one market.
Day 1

PlayPatrol detects the issue and provides proof on day one. The game is fixed before it costs you a week of players.

Players lost: none of this.

What broke, where, with proof: the moment you need it.

app.playpatrol.com/dashboard
The whole picture, live

Every title × every market on one screen: clean-run rates, provider availability, loading times against your thresholds.

titles × markets · live
Proof one click deep

Any red tile opens the run behind it: video, screenshots, root cause and network trace.

red tile → recording
Rewind any day

Reload the board as it stood after any past run, for when a provider or an auditor asks what happened.

any past run, replayed
You set the pace

Reschedule the patrol, boost it before a big weekend, and watch new titles join monitoring on their own.

cadence: you set it
When you're not watching
The alert

The moment a run fails: e-mail, Slack, Teams and more, linked straight to the recording and the detail.

The digest

Every morning, at a glance: what broke overnight, where, and how serious: triaged, not a log dump.

Pick your titles. One flat price.

1Pick your games
2See that they work
3Grow wider or deeper
Core patrol · in every planSee the full patrol
Top Game Patrol
Do your top titles actually load and spin, every day?
  • Your top 50 titles, daily, per geo. Add titles any time.
  • Launch, render, spin, balance update, verified visually
  • Catches black screens, auth failures, geo-blocks fast
from€499/ monthsee full pricing
Go deeper
Check more in every game.
Add-onSee the full patrol

Performance Patrol

Is load and spin time inside player and regulatory windows?

  • Time-to-first-reel, time-to-playable, spin duration
  • Real devices, real egress IPs, per geo
  • Flags slowdowns before they breach SLAs
Soon

Compliance Patrol

Are the basics of your licence still in place, every day after go-live?

  • RG tooling, age-gate, required disclosures, checked daily
  • Catches breakage from misconfigs, redeploys and vendor changes